Exceeded all my expectations. Awesome customer service.
Gabriel Morales
2012
Ford
Fiesta
My sales experience was very positive. I felt comfortable the entire time, and I felt like the sales team listened to what I wanted. I believe they worked very hard to get me a affordable payment and APR. I was nervous about my first buy and the possible "haggling" I would receive, but that wasn't the case at Weslaco Ford. My next purchase will be at Weslaco Ford, I feel confident about calling myself a life time customer.
Heriberto Pacheco
2011
Ford
F-150
Excellent, like family!!
Wendell Knight
2012
Ford
Escape
Great team working at this dealership!!
Adrian De La Fuente
2012
Ford
Mustang
All in all it was great. From when I first contacted the internet manager and showed interest in a vehicle all the way until the end when I signed the contract with financing. They all treated me great and helped me to ensure that I got the best deal available. Very happy with them and will continue to do business with them.
Oscar Martinez
2012
Ford
Mustang
Mr. Closner was very attentive. He has continued to communicate with me as to my status with the vehicle, making sure everything is OK.
Samuel Lopez
2011
Ford
Escape
Although Weslaco Ford is not in the most convinient geographical location for me, I am more inclined to go there than my closet Ford dealership because the service manager remembers me and takes time to discuss my vehicle with me.
Alison Kennamer
2012
Ford
Explorer
Mr. Tomas Closner & Mr. Raul Gonzalez were both Very Professional & Respectful during my experience at Weslaco Ford. I have HIGH RESPECT for Mr. Closner. Please Extend A SPECIAL THANK YOU TO MR. CLOSNER on my behalf. ENJOYING F-150...LOVING IT!!!!!
Emilio Garcia
2011
Ford
F-150
Salesperson went above and beyond to make sure we were given the opportunity to test drive the vehicle. Would defenitely recommend this salesperson to another person working for a new vehicle.
Manuel Epperson
2012
Ford
Explorer
Adrian was quick to answer my questions and guided me to Mr. Gus Salas, whom was assertive in completing my paperwork. They gave me complete confidnece in trading in my 2007 Ford Taurus. They had my best interest at heart and worked understood my budget. I feel it was God's timing to get my car through Ford Weslaco, after attempting twice to trade in my car in with in the year.
Christine Claudio
2012
Ford
Focus
Exlente atencion. Muy buen vendedor!
Luis Vela
2012
Ford
F-150
Without a doubt, Weslaco Ford has been my most favorable new car purchase experience ever. Not one single problem with any area of the purchase. The dealership and sales person will be my first consideration on my or anyone in my families next vehicle purchase.
David Marroquin
2012
Ford
F-150
Great Customer Service. Made me feel like a King with all the attention!!
David Rebollar
2011
Ford
F-150
We were very impressed with our salesperson Joe Cantu. He gave us great service. He was very helpful and friendly. He was very efficient and knowledgeable. We wish all salespersons were like him! Joe and Amy are great employees. They treat their customers great! Thanks for everything!
Chad Mullins
2013
Ford
Explorer
David was outstanding! He went above and beyond to make sure we were happy. He was very friendly and approachable. I loved that he gave us his cell phone number. Contacting him was a breeze!
Devin Raines
2012
Ford
Edge
Weslaco Ford service was awesome. Mr. Richie-manager and Amy the financial person treated us with the best customer service ever!!
Elisa Pacheco
2012
Ford
Expedition
Excellent Service!!
Martha Harbison
2012
Ford
Focus
I appreciated the knowledge, experience and attention Rene provided me. He was very helpful, genuine and made every effort to earn my business. This is the 2nd vechile I purchase from Rene and will continue to use him as my salesman.
Audrey Munoz
2012
Ford
Escape
Todos fueron muy amable y el servicio exelente!
Lucia Rodriguez
2012
Ford
Fusion
Buen servicio al cliente. Cambie de agencias, y recibi mejor oferta y trato en Payne Weslaco Ford.
Agustin Vallarta
2012
Ford
F-150
Very good. They were helpful in going all the way to the house. David Treviño was very nice, helpful, did a good job.
Diego Leos
2012
Ford
Fiesta
Everyone was very helpful!
Jesus Reyes
2012
Ford
Mustang
It was a really good experience they explain everything great.
Juan Magdaleno
2013
Ford
Edge
Excellent Customer Service!! Great way of showing willingness to help was provided by salesman!!
Juan J. Perez
2012
Ford
Focus
Super buena atencion para los clientes!
Ricardo Robles
2012
Ford
F-150
Me gusto mucho el servico. Y me fascina el carro. Me encanta todo lo que ofrece Payne Weslaco Ford. I love it.
Dulce Ipina
2010
Nissan
Pathfinder
I was really satisfied with the service the salesmen was real specific on what I was buying. The paperwork was done fast. The customer service is real friendly with their customers. The overall experience was very good experience at Payne Wesalco Ford. Great service!
Eli Barrera
2011
Ford
F-150
I was very pleased and satisfied with the overall service, and attention I recieved at Payne Weslaco Ford!
Everything was really great.
Jennifer Gonzalez
Chrysler
Town and Country
The overall experience was great. The work and customer service was great. Everyone was friendly. The process took a while, but we got where we needed to be.
Doug Homan
Ford
F-150
I was happy with everything the customer service, work, attitude, and overall experience was great!!
Jose Maldonado was great with everything, worked with me on what I wanted and what I needed. So i'm very satisfied with what I got.
Denise Tamez
2012
Ford
Escape
Danny Castillo, was so much help! Everything was quick and easy. The friendliness couldn't be any better. Everyone was great, and like a family. Keep up the good work!!
Kenneth Kutzer
2011
Ford
F-150
I was satisfied with everything!! It was excellent customer service! Superior work, and excellent attitudes and vibes! The experience was excellent. Rene Cardona, was the best salesmen that i've interacted with. Had been looking for months and very pleased with overall experience.
Amanda Tamez
2010
Buick
Enclave
Customer service was great! Gus was exciting and relly tried his best. The quality of work was great and quick. Everyone was friendly, and had great attitudes! It was overall I great first experience. In the future I will more than likely return. Environment was perfect, friendly, relaxed, and not intimidating.
Fernando Guillen
2010
Chevy
Aveo
I have nothing, but great things to say. Robert was the best, and super helpful. I felt welcomed. I would give the overall experience a 10. Here you get a different vibe then most places, and you are for sure treated a lot better here.
David Gonzales
2008
Ford
Escape
I was very satisfied with the customer service, it was friendly and very helpful when it came to financing. The quality of work was good, it took a while to get all the info in, but it was done in a curteous manner. Everyone was friendly, and excellent. We were offered bbq and drinks. The experience was good, and we were for sure satisfied with the care from our salesmen.
Joel Mena
2011
Ford
Fusion
Everything was great; everyone was attentive to our needs. Everyone is very professional. Everyone was friendly, and they made us feel welcomed. Great place to purchase any vehicle I would recommend this place to anyone. Thanks again for everything, and all you do here.
Maria Ponce
2011
Ford
Explorer
I was extremely satisfied with the customer service. The quality of work was excellent. I felt like everyone was nice, friendly, and in a family environment. My salesmen Eli was very nice and down to earth, and I felt like I was talking to my dad.
Thanks!
Jesus DeLeon
Ford
Fusion
I was very satisfied here. What we were looking for wasn't there when we first began our search, but Jake Cortez kept on looking and kept on trying. Everyone was welcoming and Jake tried his best. We went to other places, but here it was different. Jake kept looking and didn't turn us away because credit. He in the good us just what we wanted. Thanks Jake, for keeping us involved throughout it all.
Luanan Mendoza
2008
Ford
Escape
Great customer service. Rene Cardona was very attentive to our needs and what we wanted! Everything was very great. Payne is so much better then other places. Here i got treated as a person, and I wasn't turned away because of my credit. Rene had a great attitude throughout it all!! Thank you!
Mariana Arredondo
2010
Ford
Fusion
I was extremely satisfied with everyone! Eli Mendoza was extremely curtious and prompt. The work was quick and easy, as soon as I walked onto the lot we started to work. I wasted none of my time. Everyone was very nice it was as if we had already known each other. The overall experience was exciting and fun!!! I encourage you to keep up the good work Eli; keep up the friendliness!!!
Rogelio Hinojosa
Dodge
Ram 1500
Randy and Danny Castillo were great!!
We walked in wanting to get our truck serviced and ended up walking out with a brand new truck. The quality of work was great, we were very satisfied with the end result. Everyone was very friendly and excited. Everything went great, timewise it was long but they really took care of us and got us food.
Virginia Bailey
2012
Ford
F-150
I came in to get my car serviced and it was all great. It was easy scheduling the service, and the time it was finished was great! I will for sure come back again!
Maxwell Carr
I was satisfied with the customer service I had. Robert was very informative. The quality of work was great, had a bumpy start but got better. Everyone was helpful and friendly, and I was overall satisfied and would return. We got the price down in the end and everything worked out. Robert had a very good attitude compare to other places that we went to. The environment was different and that was something we really enjoyed; it's all about how the customer is treated and here they really did it right.
-Mr. and Mrs. De La Cruz
Noel and Margarita DeLaCruz
2007
Jeep
Commander
Lefty,
Please forward this on to your supervisors or upper management.
I just want to let you know......
This was undoubtedly the best car buying experience I have ever had!!
I don't have the best credit in the world, nor did I have a down payment to put down, but that did not stop your staff from treating me and my wife with nothing but the utmost respect and dignity.
I got the exact vehicle ( if not better!) that I was looking for.
We truly felt that we were the most important people in the showroom when we were there!
Even though my wife truly hates buying cars!
Everyone from Sarah, whom I chatted with online, to "Lefty" who was on top of everything!
to the sales manager ( sorry don't remember his name, but he is an ACTS Brother of mine!)
to Amy, your finance manager. They all truly define the word: Professional!
I know beyond a shadow of a doubt, if I ever need anything, they will be there for us!
Finally.....You better believe I will recommend your dealership to anyone who is willing to listen to me!!
A great big THANKS!!! TO EVERYONE!!
God Bless!
Gary
Gary VanNess
Ford
F-150
i have been a Payne Weslaco Ford customer for some years now. I keep coming back because of their great service, friendly staff and very good deals. it is always a very nice experience when buying a car from them. Recommend this dealership to everyone!
lake32
Ford
We went in because of an ad we got in the mail thinking that they would find a way not to give us that deal. it was the complete oposite! we got an even better deal once we were there! the salesteam is amazing, and very friendly. We will surely make come back to buy our next car here!
cemos12a
Ford
Great Experience. Loved the service. Very nice salespeople, very friendly. They also have a good selection of cars. Overall it was a good experience for me and my family. I really recommend this dealership to anyone looking for good service and great deals.
sslo
Ford
No pushy salespeople! They were very friendly and respectful since the start. We were hesitant about what model to choose and they gave us tons of information so that we could make a more informed decision. The price was also amazing, they gave us a great deal!
carsal12
Great service. Staff is very helpful and friendly. I was able to negotiate and purchase a vehicle in a few hours and was very happy with the result. Previously i had been to another Ford dealership and the service was so bad I walked away even though they had the vehicle I wanted. Definitely recommend Payne Weslaco Ford.
Saalan
Ford
Great customer service! From the start they were attentive and friendly, and that continued all the way until we walked out of the dealership. They have great staff that take care of the customers and attend your needs promptly. It was very different experience, surpassed expectations.
Mr. Sanchez
Ford
Very good experience. salesteam is very nice and helpful. They helped look for the vehicle that was better for our needs and our budget. They were also very nice when it came to negotiating prices and giving us the best deal. Overall the experience was very satisfactory.
Gomez
Ford
just went in to look at their inventory and ended up buying my car that same day. they are very friendly and offered me a great deal for my trade in. They also took care of ll the paperwork that needed to be done quickly. I am very pleased with this experience.
G. F.
Ford
F150
They are great people there at Payne Weslaco Ford. I went in to look at their inventory and have some questions answered before i decided on what vehicle to purchase. They were very patient with me, explained everything i needed to know and more! Buying with them was a very pleasant experience.
needle12
Ford
Very friendly people! My experience was very pleasant. All the staff there is very nice and willing to help you out. They were very patient and didnt push me to make a decision. I really loved the overall experience and will without doubt come back for my next vehicle purchase.
scrag687
Ford
The sales-team is really amazing. Me and my family arrived at the dealership and from the moment we walked in they greeted us with a smile and helped us out. We Really enjoyed the experience of buying our car. Very attentive. The kids loved the popcorn!!
pfami52
Ford
Salespeople are very friendly. They are not pushy and take the time to answer all of your questions regardless. Our experience was very different to what we have experienced in the past with other dealerships. We really recommend this dealership for those looking for a great experience.
4x4road
Ford
Extremely pleased with my experience. The dealership quoted their best price for the used vehicle up front and they were practically unbeatable. The information given on their webpage is accurate and really detailed on the car features. This will be, no doubt, the first dealership I come to on my next purchase.
Juan
Ford
I looked at their inventory online. They have a great selection of pictures and show you everything that you need to see in a car. I looked at different cars and made a decision all from my house. The moment i came in, they were really helpful and friendly. They made the process very easy and pleasant.
build67
Ford
I have done business with Payne Wesalco Ford in the past. I am always grateful for their friendliness and great customer satisfaction. I will continue to come back to them because of the amazing service their staff provide and the truthful deals they provide.
m2racer
Ford
I had a very pleasant experience. My salesperson looked for a few weeks to find the right vehicle. The sales manager worked hard to give me what I needed for my trade. We will go back when we plan to trade our other vehicle in in approx a year. Sales staff was friendly overall as well!
Manuel cerda
1997
Ford
F250
The thing that i liked the most is their great customer service. A salesperson was immediately with us, showing us the cars and answering all the questions we had (which were quite a few). All the staff there were extremely friendly to me and my family.
diazr27
Ford
First of all, I was impressed with the attitude, knowledge, and friendliness during my visit. They did all that they could to give me a reasonable price on my trade in, as well in giving a good price on the new car. Joe was great in maintaining comfort for my wife and kids while providing quick responses with me. The paper work was very quick and smooth!
Ram Cuellar
Ford
Great customer service. Incredibly friendly salespersons. From the moment you walk in to the moment you leave you know you are taken care of. Cleared all our doubts. Without doubt a great experience and service there at Payne Weslaco Ford. Thank You!!
garza85
Ford
Everyone at Payne Weslaco Ford were very helpful. They were not only friendly but willing to go above and beyond for us. Showed us their selection and answered all of our questions. usually dealership visits are a hassle, but we recomend this dealership. this experience was very pleasant.
golf1
Ford
Recommend this dealership. We have bought various cars before and they continue to impress us with their great customer service and friendliness. They aim at solving problems quickly and providing keeping the client happy, which is exactly what everyone is looking for. No pushy salespersons; thats always a great plus. No games, they keep their promises and live up to them. Amazing staff.
Tyler
Ford
Staff is really friendly. Had to wait a little longer than expected, but it was definitely worth the wait. The staff made me feel comfortable, and always kept me informed on what was going on with my car. Really appreciated their amiability.
I recommend this dealership to everyone.
h.scott
Ford
I'm very happy with how everything went it was smooth, fast and very professional. You ask for their best price no back and forth with the manager. I would recomend this dealer to family and friends. It was a pleasure to work with the staff at Payne Weslaco Ford. I will be back for my next car.
msc24
Ford
This place treats you like family. I arrived to smiling faces, courtous staff, and great customer service. Way more than I expected from anyone. Exceeded expectations on friendliness and amiability.
Also, the salesperson knew the vehicles and was able to clear all of our concerns. GREAT EXPERIENCE!
Jose Ramos
Ford
Went in to Payne Weslaco Ford looking for a used pick-up. They had a great selection and guarantee with their various point inspections (this really made up my mind). Recommend this dealership to anyone who wants a friendly and honest dealership to shop at.
gdan
Ford
Incredible service. the salesperson was not pushy and they were friendly enough to tell us everything about the difference in models and makes. really liked the attention they gave to us. They also have a huge variety of vehicles, i was surprised by the quantity of vehicles they were able to show me. Great overall experience. definitely a recommendation for everyone.
Luis63
Ford
My son recommended this dealership. He bought 2 cars last month and recommended that i should go to this dealership. Indeed they have a great customer service. The price was appealing too so i didn't have to waste any more time looking around. I bought my F-150 right on the spot. Rene Cardona was a great help, excellent salesperson.
Refugio Rodriguez
2010
FORD
F-150
Went in to buy my first car. I was glad i choose this dealership because they were very helpful in explaining the features in the different models. Payment options and plans were also explained to me in detail, and they delivered what they promised. They were very helpful and friendly through all the process that i didn't notice the time id actually been in the dealership. Great people there at Payne Weslaco Ford.
dramirez
Ford
Good experience once again. We have bought several trucks from Payne and always come back to them. Great customer service. The salespeople are amazing. Joe Cantu took care of us this time and he was great. He showed us around and answered all of our questions. Very satisfied with the experience.
Luz Veronica Cardena
Ford
My overall experience with this dealer was great. To start off, the serve was very helpful and the quality of the work they do is very good. Friendliness was something that caught my attention first. Prices are also reasonable and Im very comfortable with the payment options they offer.
Maricela Ruiz
2011
Ford
FSE
Loved the service. They were very useful in answering questions and explaining what exactly had gone wrong with my car. I am not a savvy in the automotive lingo and they were nice enough to explain to detail what they had done to my car. They were nice since the moment i walked in. Very good customer service.
Anna Scott
Ford
Service was the best I've had. Other dealers are not as attentive to customers needs. They are very nice and try to help in everything possible. I will definitely convinced and will make my purchase here. Prices are very reasonable, and sales people were very flexible with my needs.
Melissa Rodriguez
Ford
The salesperson followed through. The other dealerships that we went to did not and were not truthful and were not listening to what we wanted. At Payne they listened and they showed us exactly what we wanted. They were very professional and very kind.
apequeno5
Ford
Very friendly. Very fair. Been here before. Bought several cars.
Great place, this is not my first purchase and all have been very satisfying. Everybody is great. Everybody is very friendly and makes the wait worthwhile. Recommend other people to come.
Sergio Villarreal
Ford
The used car department has very friendly salespeople. They will always great you with a smile, but most importantly they know about the cars they sell. They were able to resolve some issues instantly which was great. my experience was good and recommend this dealership to others. They also worked with me with price and offered me a great deal.
Ricardo Longoria
Ford
This was my second time in the dealership. I was given a great deal and was helped by a great service person. My overall experience was very pleasing. The staff at the dealership are friendly and always trying to find the best deals and different options. Very pleased with my new purchase.
Eleodoro Cantu
2012
Ford